We believe in our maternity wear, but more importantly Your Satisfaction,
with this in mind our Refund Policy Protects You.
If for any reason you’re not 100% happy with your order, we’ll happily exchange it or give you a refund You are welcome to return your order strictly within 7 days in original condition with all tags attached, unworn, unwashed.
- We will refund directly into your account or exchange the item for a different size or style. Postage/delivery cost for exchanges are at your own expense. Refunds are processed in 2 – 3 working days upon receipt of your return to us. Refund is subject to all fields completed in order form.
To qualify for :
- REFUND – Items must be returned strictly within 7 days of your receipt of delivery to qualify for refund.
- Returns after 7 days will qualify for EXCHANGE ONLY and must returned with 30 days from receipt. See Our guarantee.
- Sorry but we are unable to refund original postage and packaging or returns postage. Goods are returned at your own expense. Please obtain a “Proof Of Posting” by returning your parcel with either a registration or tracking number as we can not be held responsible for parcels lost or damaged in transit on return to us. It is your responsibility to let us know when to expect the return, items are your responsibility until received back by us. In order to serve you better we would like to know the reasons for your return/exchange.
- We do our utmost to ensure that the website is always up to date with stock availability. In the event that a style or colour is out of stock, we will notify you when new stock is expected and advise you of an alternative style or colour.
FREE SHIPPING – should part or the entirety of your qualifying order be returned for refund, and or your remaining order fall below the threshold qualifying for free shipping, the shipping costs will be deducted from the refund.
REFUNDS – All orders paid for via the secure payment gateway are subject to a 5% admin handling fee deduction. Refunds for orders paid via a direct self processed EFT are not subject to this handling fee.
Temporary Covid changes to our T’s & C’S
Returns are subject to 10 days quarantine before garments can be inspected and approved for a refund. Couriers have been inundated with extra deliveries and a bigger workload. If a staff member tests positive they must close for sanitation. This could mean that your order gets stuck in transit and takes a day or two longer to be delivered. It is sadly out of our hands.